Answering Legal
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Every call to your firm is answered by a real human being that is trained to answer for your business. Whenever you are unavailable to speak to a caller, we ask the caller for the information you need. All of our Legal Intake Receptionists are trained to perform the legal intake for your firm. If you're available to take the call, we announce the caller and transfer the call to you right away.

We capture every single lead, 24/7, so that you never miss a new client, helping you obtain new business. We help you pre-determine how every call will be answered, scripted, and routed to your phones. We can help you with your busy schedule by scheduling and/or canceling appointments with clients. That's right, Answering Legal is the original legal answering service.

Before we started answering exclusively for attorneys in 2013, typical "virtual receptionist" services offered the same old mediocre quality phone answering to law firms because they didn't need to offer more. Older answering services knew that they didn't have to offer more than the industry standard, as long as they provided a live person to answer phone calls.
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When people are in need of a lawyer, night or day, they want to speak to a real live human being right away, who can assure them that a lawyer is ready and able to help.
Studies show that 85% of people hang up on voicemail already.
Imagine that call being an emergency; there's no way a caller is going to leave a message and wait to hear back.
Sure, you understand that answering the phone is paramount to the profitability and survival of your business, but what about when you aren't in the office and either can't, or don't want to answer the phone?
At Answering Legal, we know your messages are of extreme importance.
Our virtual receptionists' message taking process is detailed and systematic, to ensure that your messages always have the pertinent information.
You can also request different types of information to be passed along via your messages.
For example: some of our law firms choose to have their messages contain the name and number of the caller, along with the type of case, and a detailed message the person would like to leave.
Others would like the entire new client intake to be done for a new caller and have that information passed completely along via text/email.
When you need outsourced legal intake, look no further than Answering Legal.
Legal intake is no joke, and should be taken seriously when it comes to your law firm.
Compared to other answering services, our Legal Intake Receptionists perform a legal intake approximately 21,600 times a day.
Let's discuss the importance of your legal intake, and why you should trust Answering Legal above the competition.
Each of our Legal Intake Receptionists are trained to perform the legal intake for your firm, and every week Answering Legal holds new account meetings to discuss the particulars of your legal intake when you first start with us.
If your office has an individual protocol where certain members of your staff are "on call" to take new client calls, we can keep up with your schedule and make sure we accommodate your firm's schedule.
We can try to reach as many or as few people on your team as you'd like, before we get back on the phone and perform the legal intake.
You can customize these protocols at any time!
We always answer the phone, 24/7365, so you never have to worry about missing the next new client.
Every call to your firm is answered by a real human being that is trained to answer for your business.
Answering Legal is perfect for capturing the leads from your new client calls.
Even if you aren't advertising and you receive your clients from word of mouth or referrals, it's important to have a live voice answer the call to ensure that client you will be able to help him/her sooner rather than later.
If you are advertising, Answering Legal provides the best safety net for your marketing or advertising campaigns.
Since you will see a bolstered increase in the number of new callers with the promotion of your firm, our Legal Answering Service provides overflow call handling or even nights and weekends call handling will ensure that you have the opportunity to speak with every new caller.
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